Charlotte Metro Concrete Contractor Guide
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Jones Custom Concrete

Updated 2026-07-20 · 1,889 reviewed · 200 listed · Scored from 22 Google reviews · How we rank ›

4.8(22) 75 composite score See reviews on Google ✓ Google-verified
Stamped & Decorative ConcreteConcrete Repair & ResurfacingDriveway Installation & RepairPatios, Walkways & Pool DecksPaving ContractorMasonry Contractor
Jones Custom Concrete
Services
Stamped & Decorative Concrete, Concrete Repair & Resurfacing, Driveway Installation & Repair
Reviews
22

What recent reviews say

Matt and his crew deliver polished, detailed concrete work that earns repeat business. Most customers highlight his reliability, fast turnaround, and willingness to problem-solve during projects. One complaint about a missed appointment early on stands apart from the pattern.

Praised for
  • responsive owner (Matt)
  • high-quality finishes
  • punctual and reliable
  • strong attention to detail
  • good communication throughout projects
Watch-outs
  • slow response time to initial inquiry
  • missed appointment without notice
punctualskilled-craftsmanshipdurable-workresponsive-communicationclean-jobsiteprofessional-crewfair-pricing
Best for: Homeowners wanting hands-on ownership involvement and decorative concrete finishes.
Think twice if: Initial contact and scheduling may be slow; one customer reported a missed appointment after delayed callback.

Strengths

  • owner (Matt) personally oversees projects
  • epoxy and polished concrete expertise
  • rapid turnaround (patio jobs completed within days)
  • repeat-customer loyalty base

Worth knowing

  • Owner Matt personally oversees projects and communicates daily during work
  • Multiple customers report patio and garage floor projects completed within days
  • Garage epoxy, polished concrete, and decorative overlay work repeatedly praised
  • One customer used the company for three separate jobs
  • Customer reported 90-minute no-show at scheduled estimate appointment a year ago

What reviews say by service

Stamped & Decorative Concrete
Decorative overlays and stamped patios earn consistent praise for transformation and quality finish.
Driveway Installation & Repair
New driveway installation noted for beauty and skilled execution.
Patios, Walkways & Pool Decks
Patio projects (decorative overlay, flatwork) completed rapidly with high detail and durability.
Concrete Repair & Resurfacing
Transformation of worn concrete surfaces praised; long-term durability confirmed a year after install.

How it compares

  • Rated 4.8 against a 4.89 average across the 63 stamped & decorative concrete businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 59
Review recency 100
Review sentiment 70
Profile completeness 75
Verification 30

Rating breakdown

5
21
4
0
3
0
2
0
1
1

Common questions

How quickly can Jones Custom Concrete complete a project?
One customer had a patio job started and finished within days of calling. Projects vary, but Matt communicates expected timelines upfront.
Does Matt offer epoxy and polished concrete services?
Yes. Reviews highlight garage epoxy coatings, polished concrete, and flake flooring as specialties that remain in good condition over time.
Is Matt personally involved in projects?
Yes. Multiple customers confirm Matt handles estimates, collaborates on design, and communicates daily throughout the project.

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Last updated 2026-07-20