Dry Pro Foundation and Crawlspace Specialists Charlotte
Most customers report prompt, skilled technicians who explain work clearly and show photos throughout the job. Staff members like Brad, Barry Newman, Kyler, and others are named repeatedly for professionalism. One recent complaint describes a three-and-a-half week wait, a job abandoned on-site, and communication failures that required a manager intervention to resolve. Management (Brittany and John) do respond to escalated complaints and have successfully remediated at least one customer's experience. The company states their technicians are trained and certified. Services span foundation repair, concrete lifting, crawl space encapsulation, waterproofing, and sump pump installation. Across 2,458 reviews, 94% are five-star, though the single-star review highlights how critical the company's response to problems is. Repeat customers recommend them strongly.
