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Dry Pro Foundation and Crawlspace Specialists Charlotte

Updated 2026-07-20 · 1,889 reviewed · 200 listed · Scored from 2,458 Google reviews · How we rank ›

4.9(2458) 87 composite score See reviews on Google ✓ Google-verified
Foundations & SlabsDriveway Installation & RepairMasonry ContractorPaving Contractor
Dry Pro Foundation and Crawlspace Specialists Charlotte
Services
Foundations & Slabs, Driveway Installation & Repair, Masonry Contractor
Reviews
2458

What recent reviews say

Most customers report prompt, skilled technicians who explain work clearly and show photos throughout the job. Staff members like Brad, Barry Newman, Kyler, and others are named repeatedly for professionalism. One recent complaint describes a three-and-a-half week wait, a job abandoned on-site, and communication failures that required a manager intervention to resolve. Management (Brittany and John) do respond to escalated complaints and have successfully remediated at least one customer's experience.

The company states their technicians are trained and certified. Services span foundation repair, concrete lifting, crawl space encapsulation, waterproofing, and sump pump installation. Across 2,458 reviews, 94% are five-star, though the single-star review highlights how critical the company's response to problems is. Repeat customers recommend them strongly.

Praised for
  • named technicians consistently praised
  • clear communication and explanation of work
  • detail-oriented and professional crew
  • transparent with photos and inspections
  • responsive management to complaints
Watch-outs
  • long wait times between quote and job start
  • poor communication during problem situations
  • job abandoned mid-way with inadequate explanation
  • text-only communication when phone promised
  • deposit handling and refund process unclear
professional-crewresponsive-communicationskilled-craftsmanshipdurable-workclean-jobsitepunctualaccurate-quotesmissed-deadlinespoor-communicationwarranty-honored
Best for: homeowners needing foundation repair, crawl space work, or waterproofing with photo documentation
Think twice if: long wait times between estimate and job start; communication can fail when problems arise; clarify deposit and refund policy before committing

Strengths

  • technicians named in reviews and praised individually
  • provides photos and shows work during inspections
  • management escalates and remediates customer concerns
  • strong track record on structural and waterproofing work

Worth knowing

  • Named technicians praised include Jonathan, Edwin, Tom, Antonio, Oscar, Paulino, Kyler, Brad, Eric, Jose, Cole, Alex, Barry Newman, Austin Chappell, Sean Thomas, Mark Bures, Blake, Jacob, Josh P, Eric D, Coby S, Ethan P, Alex G, and Brooks
  • Customers report receiving photos during annual crawlspace inspections and throughout multi-day encapsulation projects
  • One customer waited 3.5 weeks from quote to scheduled job; technicians assessed on-site then left without completion
  • Management (Brittany and John) responded to and remediated a previous dissatisfied customer's concrete lifting complaint within two days of negative review

What reviews say by service

Foundations & Slabs
Praised for foundation repair, concrete lifting, and wall repair; one complaint of abandoned concrete lifting job with poor follow-up
Driveway Installation & Repair
No review evidence specific to driveway work
Masonry Contractor
No review evidence specific to masonry
Paving Contractor
No review evidence specific to paving

How it compares

  • Rated 4.9 against a 4.8 average across the 87 foundations & slabs businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 93
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
2322
4
46
3
17
2
13
1
60

Common questions

Do technicians explain the work as they go?
Yes. Multiple recent reviews mention technicians explaining the job throughout, showing photos of crawl space inspections, and answering customer questions in detail.
How long after scheduling should I expect the work to start?
One customer reported waiting 3.5 weeks from quote to scheduled job start. Most recent reviews do not mention wait times, so experiences may vary.
What happens if something goes wrong?
Management (Brittany and John) respond to complaints and have remediated at least one customer's experience by redoing work and providing follow-up service.

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Last updated 2026-07-20